Privacy Policy

Effective Date: 29/11/2024

PICTURE PERFECT LANDSCAPE & DESIGN LIMITED ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website [www.pplandscapes.co.uk] or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Information We Collect

We collect and process the following types of personal data:

a. Information You Provide to Us:

  • Contact Information: When you submit an inquiry through our contact form, email, or phone, we collect your name, email address, and phone number.

b. Information Collected Automatically:

  • Usage Data: When you visit our website, Google Analytics collects anonymized information about your interaction with the site, such as your IP address, browser type, pages visited, and time spent on the website.
  • Cookies: Google Analytics uses cookies to analyse website traffic and improve user experience. Please see Section 7 (Cookies) for more details.

2. How We Use Your Data

We use your personal data for the following purposes:

3. Data Sharing

We do not sell, trade, or rent your personal data. However, we may share your information in the following circumstances:

  • Google Analytics: We use Google Analytics to collect anonymized data about website visitors. This data is shared with Google but does not personally identify you.

For more information on Google's data practices, please refer to Google's Privacy Policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:

  • Contact form submissions: Retained until your inquiry is resolved or for a reasonable period thereafter in case of follow-up.
  • Anonymised website analytics data: Retained in accordance with Google Analytics’ policies.

If you would like your data to be deleted sooner, please contact us (see Section 10).

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data.
  • Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at pplandscape05@gmail.com. We may ask for additional information to verify your identity before processing your request.

6. Data Security

We take appropriate technical and organisational measures to secure your personal data and protect it against unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies for functionality and analytics purposes, including those provided by Google Analytics. These cookies collect anonymised data to help us understand how visitors use our website.

By using our website, you consent to the use of cookies. For more information, visit Google Analytics Cookie Policy.

Note: At this time, our website does not display a cookie banner. If you prefer to disable cookies, you can do so through your browser settings.

8. Third-Party Links

Our website may include links to third-party websites (e.g., suppliers, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

PICTURE PERFECT LANDSCAPE & DESIGN LIMITED

Email: pplandscape05@gmail.com

Phone: 07398 752903